|October 1 - February 14||8 a.m. to 8 p.m., 7 days a week|
|February 15 - September 30||8 a.m. to 8 p.m., Monday - Friday|
During non-business hours, your call will be answered by our automated phone system. A Customer Service Representative will return your call on the next business day.
BlueCross BlueShield of Western New York is a Health Plan with a Medicare Contract.
Y0086 H9788_MRK1060 Pending CMS Approval
© 2012 BlueCross BlueShield of Western New York, a division of HealthNow New York Inc.
BlueCross BlueShield of Western New York is an independent licensee of the BlueCross BlueShield Association.
© Registered marks of the BlueCross BlueShield Association, an Association of Independent BlueCross BlueShield Plans.
Please see our website for Security, Privacy and Terms or Use statements.